| Request / Complaint Type |
Resolution |
| PAN Updation |
To update your PAN Card details for TDS return, kindly visit your concerned District Consumer Care Centre. You are required to bring your PAN Card [Original with Photocopy] along with a written application.
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| Security Deposit Correction |
Security Deposit amount in bill is different from the actual submitted amount. Kindly visit your concerned District Consumer Care Centre. You need to bring your Consumption Deposit [CD] Payment Receipt /Demand Note [DN] Reciept [Original & Photocopy], ID Proof [Original with Photocopy] along with a written application.
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| Modification in Name/Supply address |
If the Supply Address / Name is incorrect on your bill, kindly visit your concerned District Consumer Care Centre for correction with ID Proof [Original with Photocopy], Address Proof [Original with Photocopy] along with a written application.
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| Short Term Temporary Connection |
For applying for a new Short Term Temporary connection [For duration of less than 16 days], kindly visit your concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy], one Passport size photo, Ownership Proof [Original with Photocopy] OR Permission on Letter Head, last paid bill of Guarantor.
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| Change in Billing Address |
For recieving Bill at a different address other than
the Supply Address, you can get your Billing address changed. Kindly call us at
our 24 Hr Helpline no. 66404040 or visit your concerned District Consumer Care Centre to change the Billing Address along with a written application & ID Proof[Original with Photocopy].
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| Security Refund |
For Security Refund after Removal of Meter, kindly visit your concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy] and Receipt of Security Deposit [Original].
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| Reconnection within 6 months |
For Reconnecting the Meter within 6 months of Disconnection, kindly visit your concerned District Consumer Care Centre with a written application, copy of Last Paid Bill and ID Proof [Original with Photocopy].
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| Meter Shifting |
To get the Meter Shifted within the premises, kindly visit your concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy] & copy of Last Paid Bill.
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| Meter Stolen |
For Meter Stolen, kindly visit your concerned District Consumer Care Centre with a written application, Police FIR copy, ID Proof [Original with Photocopy].
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| Meter Surrender |
To Surrender the Connection, kindly visit the concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy] & copy of Last Paid Bill.
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| Complaint for Cheque Dishonoured |
For Re-Assessment for Cheques Dishonoured Wrongly, kindly visit the concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy], copy of Last Paid Bill & a concrete proof which supports that the cheque was dishonoured wrongly (Bank Statement).
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| Bill Revision |
For Re-Assessment of Bill, kindly visit your concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy], copy of Last Paid Bill & a concrete Proof which supports the reason of bill revision.
or call at our 24 Hr. Helpline no. 66404040. |
| Refund of Other Charges |
For applying for Refund of Charges other than New Connection Security amount OR Bill, kindly visit your concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy], copy of Last Paid Bill, Payment Reciept of Claimed Amount.
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| Extension of Temporary Connection |
For Extension of Duration of Temporary Connection, kindly visit your concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy] & copy of Last Paid Bill.
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| Re-Assessment |
To apply for Re-Assessment after Meter Change, kindly visit your concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy], copy of Last Paid Bill & a concrete Proof which supports the reason of Re-Assessment.
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| Change of Supply Status [Use / not in use] |
Register the NOT IN USE request by logon to our website or walk in to TPDDL District Customer Care Centre with a written application, ID Proof [Original with Photocopy]
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| No Objection Certificate [NoC] of premises |
To apply for a No Objection Certificate [NoC], kindly visit your concerned District Consumer Care Centre with a written application, ID Proof [Original with Photocopy] & copy of Final Paid Bill.
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| Final Bill preparation |
To request for Final Bill preparation, kindly visit your concerned District Consumer Care Centre with written application, ID Proof [Original with Photocopy] & copy of Last Paid Bill.
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