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Vulnerability Disclosure Policy
Introduction
"TATA Power-DDL" is committed to ensuring the security of its customers by protecting their information. We greatly appreciate investigative work into security vulnerabilities which is carried out by well-intentioned, ethical security researchers. This policy is intended to give security researchers clear guidelines for conducting vulnerability discovery activities and to convey our preferences in how to submit discovered vulnerabilities to us.
We encourage you to contact us to report potential vulnerabilities in our systems.
Authorization
If you make a good faith effort to comply with this policy during your security research, we will consider your research to be authorized. We will work with you to understand and resolve the issue quickly.
Guidelines
Under this policy, “research” means activities in which you:
- Notify us as soon as possible after you discover a real or potential security issue.
- Make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction or manipulation of data.
- Only use exploits to the extent necessary to confirm a vulnerability’s presence. Do not use an exploit to compromise or exfiltrate data, establish persistent command line access, or use the exploit to pivot to other systems.
- The finding shall be kept confidential and shall only be discussed with TATA Power-DDL
Once you’ve established that a vulnerability exists or encounter any sensitive data (including personally identifiable information, financial information, or proprietary information or trade secrets of any party), you must stop your test, notify us immediately, and not disclose this data to anyone else.
Test methods
The following test methods are not authorized:
- Network denial of service (DoS or DDoS) tests or other tests that impair access to or damage a system or data
- Physical testing (e.g. office access, open doors, tailgating), social engineering (e.g. phishing, vishing), or any other non-technical vulnerability testing
Reporting a vulnerability
We accept vulnerability reports at this form Reports may be submitted anonymously. If you share contact information, we will acknowledge receipt of your report within 3 business days.
What we would like to see from you
In order to help us triage and prioritize submissions, we recommend that your reports:
- Describe the vulnerability
- Location of Vulnerability
- Potential impact of exploitation.
- Offer a detailed description of the steps needed to reproduce the vulnerability (proof of concept scripts or screenshots are helpful).
What you can expect from us
When you choose to share your contact information with us, we commit to coordinating with you as openly and as quickly as possible.
Following the initial contact, our Security Team will work to triage the reported vulnerability and will respond to you as soon as possible to confirm whether further information is required within 3 business days. From this point, necessary remediation work will be assigned to the appropriate teams. Priority for bug fixes and/or mitigations will be assigned based on the severity of impact and complexity of exploitation. Vulnerability reports may take some time to triage and/or remediate, you’re welcome to enquire on the status of the process but please limit this to no more than once every 14 days, this helps our Security team focus on the reports as much as possible.
Our Security Team will notify you when the reported vulnerability is resolved (or remediation work is scheduled) and will ask you to confirm that the solution covers the vulnerability adequately. This information will be used in strict confidence in order to help us improve the way in which we handle reports and/or develop services and resolve vulnerabilities.
Bug Bounty
Unfortunately, it is not currently possible for us to offer a paid bug bounty programme. We would, however, like to offer a token of our appreciation to security researchers who take the time and effort to investigate and report security vulnerabilities to us according to this policy. Reporters of qualifying vulnerabilities will be offered an appreciation letter and internship (if possible).
