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Q.1 |
What are the types of temporary connection? |
| Ans. |
Temporary Connection can be applied for the purpose of marriages, religious functions, construction activities, exhibitions, cultural functions, etc. Temporary connection may be:
Short Term Temporary: Can be applied for from 1 day up to 15 days.
Long Term Temporary: Can be applied for from 16 days up to 3 months. |
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Q.2 |
How to apply for a temporary connection? |
| Ans. |
To register a new connection request, customer may use following options:
Type “Tata Power-DDL NEW” and send to 56070 or
Call our Sampark Kendra 011-66404040
Visit nearest District Customer Care Centre
Online through Customer Services section on our website www.tatapower-ddl.com |
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Q.3 |
What are the Documents Required? |
| Ans. |
Documents required for Temporary connection, are same as in case of permanent new Connection, are mentioned in Table 1.2
In addition to the documents of new connection, Guarantor's Bill is also required. |
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Q.4 |
What are the Charges? |
| Ans. |
New Connection Charges are mentioned in Table 1.3 |
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Q.5 |
What are the limitations? |
| Ans. |
There are certain limitations with the temporary connections as below:
Service line is to be provided by the customer himself.
Meter is installed at the nearby Tata Power-DDL Pole. |
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Q.6 |
What if I want to extend the time for which it was given? |
| Ans. |
Short Term Temporary connection cannot be extended.
To extend the time of Long Term temporary connection customer can register the request at District Customer Care Centre, however all dues needs to be cleared before getting extension.
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Q.7 |
Can I get a temporary connection converted in to permanent and vice versa? |
| Ans. |
No, temporary connection is to be surrendered before installation of permanent connection. |
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Q.8 |
Will the security deposit be adjusted in case of surrender of temporary and apply for permanent connection? |
| Ans. |
No, new connection has to be applied with fresh new connection charges and security deposit of temporary connection will be refunded on request by the registered customer. |
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Q.9 |
What is the process of removal of temporary connection? |
| Ans. |
Short term temporary connection will be removed on the expiry of the duration for which it was sanctioned.
Long Term temporary connection can be removed on request from the registered customer or on applying for permanent connection. |
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Q.10 |
Is reconnection possible in case of disconnection of temporary connection? |
| Ans. |
Yes |
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Q.11 |
What are the documents required while applying for removal of temporary connection? |
| Ans. |
- Request Form
- Identity Proof of registered customer
- Copy of last paid bill
- Click Here
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