In case of any emergency or power disruption, Tata Power-DDL consumers can contact the company using any of the above self-service options.
· Inspects poles, street lights, ATMs, installations near schools, malls, etc. to check and fix any leakage of electricity
· Conducts trimming of trees to avoid falling on electrical installations, poles and wires
· Issues notices to consumers for illegal encroachments near power lines
With the onset of the monsoon season, Tata Power Delhi Distribution (Tata Power-DDL) is taking proactive measures by organising an extensive safety drive for its consumers and staff to reduce chances of electricity-related mishaps.
|
General Advisory
· Stay away from water-logged electrical installations such as electricity poles, substations, transformers, streetlights, etc.
· Caution children from playing near electricity installations, even if they are barricaded/ fenced
· Do not touch electrical appliances with wet hands
· Check your electrical appliances like cooler bodies, washing machines, water pump etc. for any leakage current. Call a certified electrician if any leakage is found in any appliance
· Ensure the meter box is adequately protected from water
· Use ISI-marked electrical wires and equipment
· Install earth leakage circuit breaker (ELCB) to prevent shocks
· In case of sparking in meter rooms or light poles, Tata Power-DDL consumers can call our Toll Free No.19124 for assistance
|
The drive covers checking of leakage at all Tata Power-DDL installations. More than 63,000 installations including poles, fencings, pillar boxes, street light poles, etc., have been inspected, with rectifications in the leakages done. The company is also trimming trees to avoid falling on electrical installations, poles and wires.
As a part of this drive, the company is also checking leakage of electricity at installations by other agencies and consumers. Nearly 300 ATMs, 1300 MCD poles, and 500 park lights have been checked so far, in compliance with the social distancing norms. Supply is also being disconnected for dangerous installations at few places. The safety inspections also include weekly bazaars.
“Safety has always been our topmost priority at Tata Power-DDL. We have been proactive in taking measures aimed at avoiding any untoward electricity related accidents, especially during monsoons and are regularly conducting safety inspections of our electrical installations to ensure reliable power supply to all our consumers. We urge everyone to take simple precautions to stay safe during the monsoon season.” said Mr. Ganesh Srinivasan, CEO, Tata Power-DDL.
Tata Power-DDL is also issuing notices to consumers having illegal encroachments (residential and commercial properties) near power lines. Illegal extension of buildings and balconies near the overhead power lines with lower than prescribed critical distance mentioned in statutory guidelines can cause a construction hazard, leading to loss of life due to electrocution or flash burns.
The company is also running a social media campaign using its corporate mascot Roshni to sensitize the general public about safety tips related to monsoons.
About Tata Power Delhi Distribution Limited:
Tata Power Delhi Distribution Limited is a joint venture between Tata Power and the Government of NCT of Delhi. Tata Power-DDL distributes electricity in North Delhi and serves a populace of 7 million. Tata Power-DDL has been a frontrunner in implementing power distribution reforms and is acknowledged for its consumer-friendly practices.