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ONLINE PAYMENT QUICK TIPS

The payment of monthly electricity bill of all categories of consumers except Domestic, Agriculture & Mushroom Cultivation exceeding Rs. 20,000/- shall necessarily be paid digitally through various platforms like NEFT, RTGS, IMPS, Credit Card, Debit Card, Wallets (like PayTM, Google Pay) etc.

IT Security Tips

  • Ensure that the URL of the website starts with “https://”

  • Avoid using public computers in Internet cafes, airports, clubs, hotels, libraries or other locations while accessing online banking services.

  • Never respond to any emails/phone calls seeking your password.

  • Never share your password/OTP/card details to anyone.

  • Beware of Fraudulent messages requesting you to Call/SMS at any unknown number to avail services from Tata Power-DDL. Do not click on any link received from suspicious sources through SMS/Email for Tata Power-DDL Bill Payment / Activation or Deactivation of services/ other queries.

Credit/Debit card payments

  • No part payment shall be allowed on Credit/Debit Card online payments.

  • No processing fees/charges shall be charged by Tata Power-DDL for payment made up to a limit of Rs 5000/- during one billing cycle. For payments above Rs 5000/-, the processing fees/charges shall be collected directly by the Issuer Bank / Payment Gateway etc from the consumer.

  • Registered Consumer required to ensure that payment is made through valid Credit/Debit card, for which consumer may require to prove authentication of card holder, if Tata Power-DDL requires the same in future.

Net banking Payments

  • There is no minimum or maximum payment limit on Net Banking Facility. Consumers can make part payments also.

  • No processing fees/charges shall be collected by Issuer Bank/Payment Gateway etc. on payment made by the consumer.