Press Releases

Now get your Duplicate Bill on WhatsApp Instantly – Tata Power- DDLDate : May 11, 2020

• Introduces service of receiving duplicate bill on WhatsApp

• Urges consumers to avail digital services while practicing social distancing

Tata Power-DDL, a leading power utility supplying electricity to a populace of 7 million in North Delhi, has added another feature in its digital offerings. Its  consumers can now instantly receive their latest duplicate bills by just sending a message from their registered number on company’s WhatsApp Number – 7303482071

The feature has been introduced with an aim to ensure consumer safety wherein they can avail e-bills instantly and smoothly amidst the lockdown.

In order to get the duplicate bill, Tata Power-DDL consumers will have to save Tata Power-DDL’s WhatsApp Number in their contacts and send a message from their registered contact number typing – BILL <SPACE> <11 DIGIT CA NUMBER> to  WhatsApp Number – 7303482071

For Example:  BILL 600XXXXXXX9

This service comes in addition to the option for consumers to get their duplicate e-bills by various other mediums such as – TPDDL Connect Mobile App, Website or by calling Call Centre on 19124 (Toll Free Number).

The company also urges its consumers to opt for digital modes for payment of their electricity bills (through e-wallets, UPI, Company’s Mobile App or Website) from the confines of their homes while they practice social distancing. And also, make the most of e-bill feature on WhatsApp, this will help in ensuring secure and timely delivery of bills to consumers.

Tata Power Delhi Distribution is a Public Private Partnership, joint venture Company, between Tata Power and Government of National Capital Territory of Delhi which distributes electricity to a populace of over seven million in North Delhi. The company is providing uninterrupted power supply to several essential & critical services and powering millions of Delhiites, who are Working from Home by following the strict social distancing guidelines issued by the Government.

TPDDL Connect App can be downloaded using the following link:

Google Play Store- Click Here

App Store- Click Here