Press Releases

Tata Power- DDL launches a dedicated section on website for Consumer Convenience during Covid-19Date : May 22, 2020

• Over  2 lakh consumers visit the website on a monthly basis & the number of visitors during lockdown has increased by 20- 25%


Tata Power-DDL, a leading power utility supplying electricity to a populace of 7 million in North and North-West Delhi, has come up with a number of initiatives for consumer convenience during lockdown due to Covid-19.  It has now created a dedicated section on its website titled ‘Powering Fight Against Corona’ to provide all information regarding initiatives undertaken by the company and other special facilities for consumers.
 

Click to access the #PoweringFightAgainstCorona section on the website


The company has been working relentlessly for its consumers and is leaving no stone unturned to stay connected with them through the digital mediums while practising social distancing norms.

Tata Power-DDL’s official website (www.tatapower-ddl.com) is highly popular among its consumers and over two lakh consumers visit it on a monthly basis for availing various services like bill payment,  new connection, schemes and offers, feedback etc.  It has been observed that during the lockdown, the number of visitors on the website has increased by 20 -25%.

The new section on its website provides following information at a single click:

• Special  DERC Orders and Guidelines with FAQs

• Rebate Schemes offered for timely payment

• Digital Services available for the consumers through WhatsApp and other online platforms like methods of receiving and paying bills 

• Schemes & Offers

• All the communication released during this tenure in form of Press releases, Audio-Visual Films, Social Media Communication, Mass Awareness Campaigns (FM &TV) etc. 


The section also highlights the various CSR activities undertaken by the company during this pandemic to help the society at large.

The website also carries  links of company’s various digital and social media platforms like Mobile App (TPDDL Connect),  Facebook Page, Twitter Handle, LinkedIn Profile, Blog, You Tube Channel which provide comprehensive overview of company’s initiative and culture.