Credit/Debit card payments
No part payment shall be allowed on Credit/Debit Card online payments.
Any payment through Credit/Debit Cards shall be required to be made at least 3 days in advance before due date, so as to avoid late payment surcharge.
No processing fees/charges shall be charged by Tata Power-DDL for payment made up to a limit of Rs 5000/- during one billing cycle. For payments above Rs 5000/-, the processing fees/charges shall be collected directly by the Issuer Bank / Payment Gateway etc from the consumer.
Registered Consumer required to ensure that payment is made through valid Credit/Debit card, for which consumer may require to prove authentication of card holder, if Tata Power-DDL requires the same in future.
Net banking Payments
There is no minimum or maximum payment limit on Net Banking Facility. Consumers can make part payments also.
No processing fees/charges shall be collected by Issuer Bank/Payment Gateway etc. on payment made by the consumer.
In wake of the COVID-19 pandemic, for the safety of all the stakeholders, we are operational with limited staffing. Under the circumstances, some services are likely to be delayed. We thank you for your patience in these challenging time.